Unlock opportunities with data-driven services

While data is an indispensable part of the business environment, many organisations are still not harnessing its potential. Kelly Preston, Data Analytics Manager at SilverBridge, believes that data-driven services will empower insurers to do so, thereby addressing customer needs more effectively. According to a McKinsey article examining data-driven strategy, big data and analytics can transform […]

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Regulation sees shift in data analytics

An increasingly complex regulatory environment is putting the spotlight on organisations to be compliant. Kelly Preston, Data Analytics Manager, and Angelique Strumpher, Administration Manager for Business Process Outsourcing at SilverBridge, explore how this impacts on the data analytical capabilities of a business. In South Africa, the Protection of Personal Information Act (POPI) – promulgated on […]

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Co-creating company awards through community

  by: Nelson Camara, marketing at SilverBridge While many organisations have internal award structures in place, a traditional mindset is generally applied to it. But by ensuring employee involvement in all aspects of its creation, a new dynamic is introduced. Mostly done to reward job performance, awards also provide for a platform to establish significant […]

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Welcome to an ‘open’ insurance environment

The traditional insurance model is under pressure to meet the requirements of a digital environment. Partnerships between incumbents and insurtechs are becoming more commonplace and provides customers with alternative value propositions. JC Oberholzer, Group CIO at SilverBridge, believes this will result in the increasing adoption of open systems as an effective enabler in this new […]

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