Managing predictive behaviour in insurance

Predictive and behavioural analytics enables better risk mitigation, fraud detection, and customer insight for insurers. Kelly Preston, data analytics manager at SilverBridge, believes that this provides organisations with a better understanding of how to approach not only solution development but also customer management. “Being able to use these advanced analytical tools allows insurers to optimise […]

Read more

The opportunity cost of insurance compliance

Regulatory compliance is a must for any South African business operating in the insurance market. The cost of operational compliance and risk management is substantial and is incurred across the business value chain which includes technology infrastructure, human capital, and professional services to mention a few. According to Angelique Strumpher, Administration Manager for Business Process […]

Read more

Insurance model requires digital innovation

Insurers must adapt to the new digital environment and provide customers with the same degree of customisation they receive in other industries. This requires the traditional insurance model to make way for strategies that incorporate a lifestyle-centric approach, says Stuart Blyth, director at SilverBridge. With pressure coming from more agile insurtechs, insurers are faced with […]

Read more