For insurers, managing policy lapses or surrenders are part of business. But despite recent figures reflecting a nine percent decrease in surrenders last year from 2016, it will remain a concern for companies trying to compete amidst ever-tightening budgets. Kelly Preston, data analytics manager at SilverBridge, discusses how business intelligence (BI) can help mitigate some […]
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Following a rigorous qualification process, SilverBridge Holdings has announced that its policy administration solution, Exergy, is now part of the exclusive Microsoft co-selling programme. This sees the two companies working together to take Exergy to market as a packaged solution. Exergy, its flagship solution, extends to 37 implementations across 13 African countries. It enables insurers […]
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Traditionally, insurance operates in a closed environment that does not facilitate or support the exchange of data. Agents must therefore find cumbersome manual workarounds to access important, contextualised customer information when needed. Yunus Scheepers, CTO at SilverBridge, believes this will result in systems built on open standards becoming more prevalent in the coming months. “Currently, […]
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Digital transformation initiatives have become an important topic of discussion in boardrooms around the world. For insurers, embracing this shift can be especially beneficial as customers become more selective around product offerings and how technology is used to benefit them. Jonathan Jardim, senior software developer at SilverBridge Holdings, examines this. “As can be seen by […]
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