Customise contents of emails

 In Exergy Release 22 we have added the functionality to customise the contents of letters that are sent out to clients. Letter configurators who design and set up the letter templates that are used by Exergy, can now customise the subject, body and ending of all letters and emails that are generated and sent out […]

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Queue Manager Housekeeping Tasks

In Exergy Release 22, we added two housekeeping tasks to the Queue Manager to archive generated documents that are older than a certain number months. The Maintenance task deletes image and data documents older than the specified number of months. The number of months after which the archiving should be done can be specified using the ‘Archive Duration’ menu […]

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Altering rejected claim type payments

In Exergy Release 22 we have added the functionality that allows you to change the details of a previously rejected claim payment. A payment for a claim is often rejected during the authorisation process due to incorrect banking details or an incorrect payment type. If either of these  were the cause of the rejection you can open the claim payment […]

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