Digitalisation

The Exergy solution suite also enables the digitalisation of business processes across a financial services company. These include the following:

Digital customer fulfilment and Onboarding.

A web-based portal or mobile application which allows the brokers, branches, agents, and call centres to digitally onboard customers with straight through processing and validation of new activations.

Customer self-service portal.

A web-based portal or mobile application which allows the end customer to self-service for alterations to account and policy details, as well as the initiation of transactions such as claims.

Schemes administration portal.

A web-based portal which enables a company with a group scheme to process changes to employee details and initiate transactions such as claims.

Distribution management portal.

A web-based portal which enables a broker or agent, as well as the broker manager, to manage the outstanding requirements of the customers, initiate transactions, and view commission information.

Our Solutions

Our digital insurance solutions are focused on enabling insurance companies to modernise and digitalise their business. We have the knowledge, experience and technology capabilities to enable our clients to respond to a changing market and do better business.

Exergy is an end-to-end, cloud-based policy administration solution enabling insurers to modernise their core insurance systems. Through this enterprise-grade solution, we offer FSPs a single enhanced platform which administers Life, Group Cover Schemes, EB, and Pensions.

The Smart Claims solution includes an internal and external risk score and intelligent decision making, which enables the straight-through processing (STP) of insurance claims.

The Smart Underwriting solution provides insurers with the intelligent automation of the insurance underwriting process by securely integrating the relevant internal and external data used for underwriting and enabling automated decisions.