Digitally transforming financial services business through modernisation, digitalisation and intelligent automation
We provide world-class technology solutions to the financial services industry. Our approach to improving our clients’ business embraces digital transformation to make various areas of business better. Our experience and expertise empower our clients to position their businesses for a digital world.
About SilverBridge
With extensive experience in designing and implementing solutions for retail and corporate long-term insurers, including pensions and employee benefits, we are one of the largest providers of specialised technology solutions to the financial services industry. Our experience also includes artificial intelligence and robotic process automation solution for the same industry, as well as general insurance and banking.
What we do
Our offering including a digital suite of products that help our clients modernise their core insurance system.
Our solutions form part of the collaboration of systems, process and people in delivering a digital experience for employees and customers.
Intelligent Process Automation
We use an automation tool set that assists knowledge workers by removing repetitive, replicable and routine tasks.
Our digital insurance suite is focused on enabling insurance companies to modernise and digitalise their business. We have the knowledge, experience and technology capabilities to enable our clients respond to a changing market and do better business.
Our solutions are developed by bringing technologies such as Digital Process Automation (DPA), Robotic Process Automation (RPA) and Artificial Intelligence (AI) together in order to improve our client’s business processes. This ensures a significant improvement of the customer experience due to enhanced engagements and efficient processes.
Our Products
Our flagship software product enable clients to effectively create, deliver, administer and manage a full range of financial solutions, both as individual policies or as group schemes.
Insurers can better service their intermediary channels and their end customers through digital onboarding and communication.
Empowers Compiance Officers and Key Individuals to manage and monitor their Reps across all distribution and administration channels more effectively.
Our Experience
Financial services solution provider since 1995
60 + customers
16 African countries
What our client say
Vernon Goodman
Executive Head, Digital and Technology – Hollard
Hollard International has been a SilverBridge client since 2016. The solution has enabled us to grow across Africa, and more recently, target expansion in Asia through Indonesia. We have been very happy with the SilverBridge approach especially the way the system is set up with each territory able to customise Exergy according to local requirements.
The exergy solution suite has been a game changer for us. Our average roll out for SilverBridge in a country is two and a half months which has given us a vital competitive advantage from a speed to market perspective.
Jona Mutizwa
Principal Officer – CBZ
“We have been a SilverBridge customer for the past five years and have had a good relationship with them. The ability of SilverBridge to automate some of our processes based on innovative technologies provide us with significant value.
Exergy is good system and provides us with a compelling offering on the individual life side of our business as well as our funeral cash plan product. It has certainly helped us improve our system in this regard.”
Zul Haujee
The Mauritius Union Assurance Company Limited - MUA
After following the training on BHave (Automated Testing Tool), I personally feel that it will bring value to my prestigious company. BHave will help by increasing our test coverage in a short time span compared to manual testing.
William Harris
Head of Operations at Stangen – The Standard General Insurance Company Limited
“We have been partners with SilverBridge for 16 years and they have continued to enhance their value offering allowing us to respond quickly to changing markets.”
Thought Leadership
Personalising the customer experience important for insurers
Personalising the insurance experience is not a new concept. In fact, insurers’ ability to understand their customers on an individual level has long been considered the panacea for the sector. Evolving technology, more sophisticated data analysis tools, and the emergence of artificial intelligent and robotic process automation are contributing to an enabling environment to fulfil this vital step in the insurance value chain. After all, by having an improved awareness of their customers’ actions and behaviours, insurers can deliver more frequent and high-value engagements. Read More
Intelligent automation providing fresh opportunities for customer-centricity in insurance
The global intelligent process automation (IA) market is expected to top $14 billion by 2024. However, the insurance industry has, in some instances, been slow in reacting to the opportunities presented by the technology. This is not altogether surprising given insurers’ historic slower pace in adopting new technologies when compared to the banking sector for example. Read More