Digitally transforming financial services business through modernisation, digitalisation and intelligent automation
We provide world-class technology solutions to the financial services industry. Our approach to improving our clients’ business embraces digital transformation to make various areas of business better. Our experience and expertise empower our clients to position their businesses for a digital world.
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About SilverBridge
With extensive experience in designing and implementing solutions for retail and corporate long-term insurers, including pensions and employee benefits, we are one of the largest providers of specialised technology solutions to the financial services industry. Our experience also includes artificial intelligence and robotic process automation solution for the same industry, as well as general insurance and banking.
What we do
Our offering including a digital suite of products that help our clients modernise their core insurance system.
Our solutions form part of the collaboration of systems, process and people in delivering a digital experience for employees and customers.
Intelligent Process Automation
We use an automation tool set that assists knowledge workers by removing repetitive, replicable and routine tasks.
Our digital insurance suite is focused on enabling insurance companies to modernise and digitalise their business. We have the knowledge, experience and technology capabilities to enable our clients respond to a changing market and do better business.
Our solutions are developed by bringing technologies such as Digital Process Automation (DPA), Robotic Process Automation (RPA) and Artificial Intelligence (AI) together in order to improve our client’s business processes. This ensures a significant improvement of the customer experience due to enhanced engagements and efficient processes.
Our Products
Our flagship software product enable clients to effectively create, deliver, administer and manage a full range of financial solutions, both as individual policies or as group schemes.
This fully automated intelligent claims processing solution uses artificial intelligence (AI) modelling to replicate the insurance expert’s decision-making, enabling claims to be processed in real-time, while providing maximum risk oversight.
SilverBridge and HealthCloud have combined their service offering to present Life Insurers with an opportunity to intelligently automate the insurance underwriting process.
Our Experience
Financial services solution provider since 1995
60 + customers
16 African countries
What our client say
Vernon Goodman
Executive Head, Digital and Technology – Hollard
Hollard International has been a SilverBridge client since 2016. The solution has enabled us to grow across Africa, and more recently, target expansion in Asia through Indonesia. We have been very happy with the SilverBridge approach especially the way the system is set up with each territory able to customise Exergy according to local requirements.
The exergy solution suite has been a game changer for us. Our average roll out for SilverBridge in a country is two and a half months which has given us a vital competitive advantage from a speed to market perspective.
Jona Mutizwa
Principal Officer – CBZ
“We have been a SilverBridge customer for the past five years and have had a good relationship with them. The ability of SilverBridge to automate some of our processes based on innovative technologies provide us with significant value.
Exergy is good system and provides us with a compelling offering on the individual life side of our business as well as our funeral cash plan product. It has certainly helped us improve our system in this regard.”
Zul Haujee
The Mauritius Union Assurance Company Limited - MUA
After following the training on BHave (Automated Testing Tool), I personally feel that it will bring value to my prestigious company. BHave will help by increasing our test coverage in a short time span compared to manual testing.
William Harris
Head of Operations at Stangen – The Standard General Insurance Company Limited
“We have been partners with SilverBridge for 16 years and they have continued to enhance their value offering allowing us to respond quickly to changing markets.”
Thought Leadership
The evolution towards continuous underwriting
One of the next-generation practices that insurers are looking to adopt to further differentiate themselves and add value to the customer experience is that of continuous underwriting. Essentially, this equips them with the means to collect meaningful data from a variety of sources before, during, and after the risk evaluation timeframe. It therefore becomes an enabler to proactively manage relevant and predictive insights to better deliver services to the end user. Read More
Microsoft Teams integration for SilverBridge Exergy policy admin solution
The increasing digitalisation of business processes combined with the normalisation of a distributed work environment have contributed to the tripling of Microsoft Teams adoption. As companies across the globe, including insurers, embrace this platform to improve collaboration between staff regardless of their geographic location, Silverbridge identified an opportunity to provide a more convenient way for users of their enterprise policy administration suite, Exergy, to action assigned tasks via Teams. Read More