Situated in central Johannesburg, The Best Funeral Society is an established player in the micro-insurance market, providing funeral cover to its customers on a group basis, along with an individual retail sales offering.
The Best Funeral Society, while well established in the South African market, was looking for a proven administrative solution for the micro-insurance industry which would take it into developing countries throughout Africa. “It was vital that the specialist IT partner selected was well established in the micro-insurance industry, displayed very strong corporate governance and that the solution was scalable,” says John Turnbull, MD of The Best Funeral Society. In addition to this, the architecture had to be right, the fundamental underlying logic had to support this and the correct support infrastructure had to be in place. It was vital that the solution would support the company’s growth plans and its requirements regarding off-site branch flexibility.
The selection process kicked off with eight possible candidates who were evaluated with assistance and expertise provided by Hollard. The emphasis was on a company with a proven track record in the insurance industry, together with the architecture and the fundamental underlying logic that allows for expansion. The initial eight possible candidates were reduced to five, then three and finally SDT’s Exergy was selected.
SDT and The Best Funeral Society combined their experience in life insurance administration and system design to create and implement CommCentre Retail, a Web based-retail fulfillment application. "This exciting innovation forms part of SDT’s solution portfolio," says Gawie Erasmus, COO of SDT. "Together with Exergy, CommCentre Retail will allow retail-based insurers such as The Best Funeral Society to accelerate their time to market, giving them a clear edge over their competitors.”
About SDT
SDT delivers advanced solutions for the financial services Industry. Its software platforms based on Microsoft technology enable customers to effectively create, deliver, administer and manage a full range of financial solutions, including insurance policies, group investment schemes, employee benefits, life assurance and credit life assurance.
Contact
Sumari Lottering, SDT, (012) 360 0100 sumari.lottering@sdt.co.za Frank Heydenrych, Predictive Communications, 082 550 2797 frank@predictive.co.za John Turnbull, TBFS, (011) 373 8400 johnt@tbfs.co.za
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